← Back to home

Privacy Policy

Last updated: April 2026

1. Who we are

AIinvox is a B2B AI automation agency operated by M Ventures LTD, registered in England and Wales (company number 15554493). Registered address: 4 Beau Street, Bath, United Kingdom, BA1 1QY.

We act as the data controller for personal data collected through this website and in the course of providing our services.

Contact: hello@aiinvox.com

2. What data we collect and why

This website does not use cookies, analytics tools, tracking pixels, or any form of visitor monitoring. We do not collect data automatically from visitors browsing this site.

We may collect personal data in the following circumstances:

  • Booking a call:When you book a call via Calendly, you are redirected to Calendly's website. AIinvox does not receive or store your data directly from that interaction. Calendly's own privacy policy applies. We may receive your name and email as part of the booking confirmation.
  • Email contact: If you contact us by email, we collect your name, email address, and the contents of your message.
  • Client services: When you engage us for services, we collect business contact details and any personal data necessary to deliver those services under our contract.

3. Legal basis for processing

  • Contract: Processing necessary to deliver our services to you.
  • Legitimate interest: Responding to enquiries and managing business relationships.
  • Legal obligation: Where we are required to retain records by law.

4. Who we share data with

We do not sell or share your personal data with third parties for marketing purposes. Data may be shared with:

  • Vercel Inc., our website hosting provider. Server logs may include IP addresses as part of standard infrastructure operation.
  • Calendly LLC, meeting scheduling, when you initiate a booking.
  • Subcontractors or tools used to deliver your specific project, disclosed to you at the time of engagement.

5. International transfers

Some of our service providers (including Vercel and Calendly) are based in the United States. These transfers are covered by appropriate safeguards including Standard Contractual Clauses where required under UK and EU law.

The EU has granted the UK an adequacy decision valid until December 2031, meaning data flows freely between the UK and EU.

6. How long we keep your data

  • Enquiry emails: up to 2 years from last contact.
  • Client project data: up to 6 years from end of contract (UK statutory requirement).
  • Booking records: retained as long as necessary for business purposes, up to 2 years.

7. Your rights

Under UK GDPR and EU GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Correct inaccurate data.
  • Request erasure of your data (where applicable).
  • Object to processing based on legitimate interest.
  • Request restriction of processing.
  • Data portability (where processing is automated).

To exercise any of these rights, email us at hello@aiinvox.com. We will respond within 30 days.

8. AI and automated decision-making

We use AI tools in the delivery of our services. We do not make solely automated decisions that produce legal or similarly significant effects on individuals. Where AI tools are used in your project, this will be disclosed as part of our service agreement.

9. EU Representative

As a UK-based company processing data of EU residents, we have appointed an EU representative under Article 27 GDPR: [EU REPRESENTATIVE NAME AND CONTACT, e.g. DataRep or PrivacyMinders].

10. How to complain

If you have concerns about how we handle your data, please contact us first at hello@aiinvox.com.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO): ico.org.uk , or with your local EU supervisory authority if you are based in the EU.